These terms and conditions apply to your new/current membership at the time of purchase and for the duration of your membership. Renewing members will be required to agree to new terms and conditions.
- A membership may only be used by the person completing the Membership Application Form. Under no circumstance may a membership be shared. If a member is found to be sharing a membership then a centre ban will be enforced on all parties involved.
- Your membership card must be presented to reception staff on entering facility. If you require a replacement card, an $8.00 fee will apply
- Children members under 5 years old are required to wear a pink wrist band when using Aquamoves aquatic facilities. Children must be accompanied into the Centre and, if necessary, in the water by a responsible parent/guardian over 16 years old. Children must stay within arm’s reach during recreational activities.
- Children members under 10 years old are required to wear a yellow wrist band when using Aquamoves aquatic facilities. Children must be accompanied into the Centre and, if necessary, in the water by a responsible parent/guardian over 16 years old. Children must be constantly and actively supervised. Parents/guardian must position themselves to have a clear view of the child with no physical or structural barriers between them and the child/children. Active supervision means being free of distractions such as mobile phones or reading a book or magazine.
- Children members 10 years old and over. Parents must use their knowledge of an individual child’s swimming ability and general development to determine the level of accompaniment required.
- If a parent/guardian is in the water for a class, or watching another lesson, another child under 10 years old (in their care) cannot be in the water, or outside the water at Aquamoves, without parent/guardian supervision.
- Adult Learn to Swim Members are required to wear wrist bands when using Spa, Sauna or Hydrotherapy facilities. The wrist bands will be fitted to customers’ wrists at reception. All Learn to swim adult members will be issued with a reusable S/S/S band. If you require a replacement band, an $8.00 fee will apply.
- Credit: In the event that a Swim School member cannot attend 3 consecutive lessons and has a medical certificate, we can credit only 3 lessons. The medical certificate must state the 3 week period.
- Changes to conditions: The terms and conditions of the member’s current membership may be changed at the discretion of management. 30 days written notice will be given detailing such changes.
- Price increases: The Centre will give members 30 days written notice of any price increases. This does not apply to new programs or additional services introduced. Notice will be given via social media platforms and/or email and/or public notices within the Aquamoves centre.
- Centre Rules: Members are required to abide by all centre rules and any requests by centre staff. Failure to abide by these rules will result in suspension or cancellation of membership.
- Threats or inappropriate gestures of a verbal or non-verbal nature towards other patrons or staff will not be tolerated. Persons behaving in this manner will be escorted from the Centre. Incidents will be dealt with by management and may result in suspension or cancellation of membership.
- Members and guests are not permitted to conduct their own personal training or coaching sessions to other members and guests of the Centre.
- Cancellation: The contract will be automatically cancelled if two consecutive direct debit payments are missed or three consecutive lesson are missed. An email will be sent with details if this occurs.
- Liability: I acknowledge and agree that to the extent permitted by law, the Centre, Aquamoves, and Greater Shepparton City Council (‘the Council’) shall not be liable or responsible for any direct, indirect or consequential injury, loss or damage whatsoever and however arising out of my use of the centre. Further, I acknowledge that Aquamoves and the Council are not responsible for lost or stolen items or damage to property or vehicles. I agree to use the centre at my own risk.
- Indemnity: I agree to indemnify and keep indemnified Aquamoves and the Council, their servants, agents, and each of them from and against all actions , costs, claims, charges, expenses, penalties, demands and damages whatsoever which may be brought or made or claimed against them, in connection with my use of the centre. My liability to indemnify Aquamoves and the council shall be reduced proportionally to the extent that their act or omission contributed to the loss or liability.
- I warrant that I am physically and medically sound to proceed with exercise. If at any time my physical status changes, I must inform Aquamoves staff.
- Aquamoves Management reserves the right to ask for a Medical Clearance.
- I acknowledge that I have read these ‘conditions of membership’ and agree to abide by these.
- Privacy Statement: The personal information contained in this document is to provide contact information/medical details for individuals wishing to use Aquamoves’ facilities. This information may be disclosed to other areas of Aquamoves, Council, medical practitioners or other third parties should there be an issue or medical emergency, and in accordance of the Information Privacy Act 2000.