Council services during Christmas/New Year

Posted on 16 Dec 2013

Please note: this is an old article

It was published in December 2013, so the information may be out-of-date.

Greater Shepparton City Council's main offices will close from 3pm on Tuesday 24 December 2013 and re-open at 8.15am on Thursday 2 January 2014.

An after-hours call-out service will operate during this time and special arrangements are in place for core services.

The following is a summary of key services and their opening and closing days and times around Christmas and New Year.

Greater Shepparton Business Centre

Greater Shepparton Business Centre will be closed from 3pm on Tuesday 24 December and reopen at 8.15am on Thursday 2 January.

Visitor Centre

The Visitor Centre is open every day except Christmas Day and will be open for late night trading on 22 December (to coincide with Carols by Candlelight).


Aquamoves is closed on Christmas Day and open at reduced hours on Christmas Eve, New Years Eve and New Years Day. For a full list of operating hours, visit

Shepparton Sports Stadium

The Shepparton Sports Stadium is closed from Monday 23 December and will reopen on Monday 6 January.

Shepparton Art Museum

Shepparton Art Museum (SAM) is closed on Christmas and New Years Day. SAM is open every other day from 10am to 4pm and on public holidays between 1pm and 4pm.


Riverlinks will close at 3pm on Tuesday 24 December and reopen at 10am on 2 January. Tickets for shows can still be purchased online from in this time.

Aged Services

Home Care services will NOT be available on Public Holidays including Christmas Day, Boxing Day, New Years Day and Australia Day. These days are:

Wednesday 25 December 2013
Thursday 26 December 2013
Wednesday 1 January 2014
Monday 27 January 2014 (substitute for Sunday 26 January - Australia day)
Personal Care will be provided as normal, unless you cancel your service.

Please contact your Care Manager by Friday 13 December 2013 to advise of any cancellations.

Respite care on public holidays can be provided with Care Manager's approval. Please contact your Care Manager if you require respite care on public holidays.

Meals on Wheels will continue as usual throughout the Christmas break.

Please call 5832 9808 to advise of cancellations as per usual.

Social Connection Groups

Finishes: Friday 20 December 2013
Resumes: Tuesday 14 January 2014

If you use Social Connection Groups as a respite opportunity and require this to continue over the Christmas break please contact Janet on 5832 9785

The closures for Centre-based meals are as follows:

Mooroopna Community Meals
Finishes: Monday 16 December 2013
Resumes: Monday 20 January 2014

Tatura Senior Citizens
Finishes: Wednesday 11 December 2013
Resumes: Wednesday 22 January 2014

Shepparton Senior Citizens
Finishes: Wednesday 18 December 2013
Resumes: Wednesday 22 January 2014

Waste Services

A number of changes will occur to waste collections. There will be no collections on Christmas Day or New Years Day and collections which are normally done on a Wednesday, Thursday or Friday will be collected a day later (Wednesday collections on Thursday, Thursday collections on Friday and Friday collections on Saturday). Collections will return to normal from Monday 6 January.

Kindergartens and childcare

Council's kindergartens will finish the week of 20 December. Arthur Dickmann, Frank Pullar and Nancy Vibert centres will close from Monday 23 December. The Family Day Care Office will be closed from 23 December. All Maternal and Child Health sessions will be closed from 5pm, Friday 20 December. A reduced service for new babies will be available at Balaclava Road MCH Centre, 205 Balaclava Road, Shepparton, Riverside Plaza MCH Centre, Shop 21C 8025 GV Highway, Shepparton and Mooroopna Hub MCH Centre, 15 Morrell Street, Mooroopna. Services will resume on 13 January. For any enquiries in the closedown period phone (03) 5832 9312 or contact the 24 hour line on 132 229.

Animal Shelter

The Shepparton Animal Shelter will be closed from 3pm on 24 December until 8.15am on 2 January. If you need to contact a Community Ranger in this time (for emergency purposes), contact Council and follow the prompts.

To contact Council during the Christmas period, phone (03) 5832 9700.