The health and safety of our employees and customers remains our priority. Please note the following protocols that have been implemented. Please ensure that you follow these protocols when you do visit.
Stay at home if you are sick
To keep everyone safe, please do not enter the facility if you are feeling unwell or have a fever, cough or shortness of breath. Our team will be doing the same.
Wash your hands and use the hand sanitiser
Please regularly wash your hands and use the hand sanitiser. We have installed additional stations so there is plenty available.
Practice good hygiene
Participants are expected to maintain good hygiene practices when attending an Aquamoves session;
- Cover your coughs and sneezes with your elbow or a tissue
- Put tissues straight in the bin and sanitise your hands after
- Wash your hands with soap and water prior to attending a session, after going to the toilet and again when the session is complete
- Wipe down the regular touch points of all equipment with sanitiser before and after use
Attend your session and then leave
In normal times, we love to see our customers stay around after their workout for a chat and coffee in the cafe. However for the time being, please help us to manage the facility capacity and safety by completing your session and returning home straight afterwards.
Book your visit in advance
During this phase, you are required to book your session online via the Aquamoves Portal in advance, or call us on 5832 9400 to book and pay over the phone. For the safety of you and our employees, we are limiting face-to-face contact which includes over the counter transactions. On the odd occasion that you do have to pay in centre, we prefer card payments.
Please maintain a minimum distance of 1.5 metres away from other customers and our team members. You'll notice floor markings around reception, in the foyer and in our studios to help guide you on the required distancing. Please take note of this signage and observe social distancing at all times.
No access to showers
During this phase, guidelines restrict the opening of showers. The toilets will of course be available, but please shower at home.
More frequent cleaning and disinfecting of surfaces
The Aquamoves Team will undertake frequent cleaning and disinfection of the facilities. This includes equipment that may be used in classes. We will also be regularly disinfecting high touch surfaces.
Staggering the start times of sessions
You'll notice that the start times of our pool and fitness sessions are staggered. This is a measure that has been implemented to minimise the congregation of large groups of people at the facility entrance at any one time.
Bring your own water bottle and towel
Please ensure you bring your own water bottle and towel to each session.
Bring your own mat
If you are attending a group fitness class that requires a mat, please bring your own.
Download the COVIDSafe app
To ensure the appropriate contact tracing of our staff and members, we strongly recommend the activation of the COVIDSafe app.