Temporary home for Visitor Information Centre

Posted on 16 May 2013

Please note: this is an old article

It was published in May 2013, so the information may be out-of-date.

A new temporary home has been established for Greater Shepparton’s Visitor Information Centre after a fire in the Wyndham Street premises earlier this week.

Visitors can now access all the Centre's services at the Planning Desk in the customer service area of Council's Welsford Street offices. Opening hours will remain the same, 9am-5pm, seven days a week.

"It's been a real team effort to get a temporary solution set up so quickly," said Mayor of Greater Shepparton City Council, Cr Jenny Houlihan. "The online and phone services were operational again almost immediately but it has taken a little time to locate a suitable place for the VIC staff and volunteers to continue their great work."

Around 50,000 visitors use the VIC each year, where they find information about accommodation, local attractions and activities. The staff can also assist with bookings for accommodation and events.

"Not only do we have a team of highly professional staff, with four full time and ten part time employees," Cr Houlihan said, "The VIC is also attended by around thirty dedicated volunteers who are passionate about promoting their community and ensuring that visitors to Greater Shepparton have the very best possible experience while they are here."

"I am very pleased that our volunteers will be able to continue this important community service. The temporary location will also benefit from the close proximity to one of Greater Shepparton's most popular attractions - the Shepparton Art Museum."

The new location is a short term solution while Council considers the medium and long term future for the VIC.

"We can't make any decisions on location or how we proceed with re-establishing the VIC until we have received a full report on the fire damage," Cr Houlihan said.

- Released 16 May 2013